Frequently Asked Questions

Yes — If you are joining mid-topic or miss a lesson, we will always catch you up through resources such as detailed lesson videos (available on Cognito Online, our learning platform) and tutorials bookable with your teacher.

If none of the schedules above suit you, please get in touch, and we’ll do our best to make it work.

Yes, Cognito offers accelerated classes for Year 11 & Year 12 HSC Chemistry, Physics and Maths (subject to availability). Most of our classes stay approximately 2–4 weeks ahead of school, but accelerated streams are 1 term ahead to cater to students who work better by being significantly ahead of school. ‍All core content and lesson structure are identical.

For all our school-specific classes, we follow each school's unique order of progression of topics to match school assessments. If new students are able to form a new school specific class with their friends, we can run the lessons at their order and pace.

Usually, no — Our regular weekly classes for the term program take a break during school holidays. However, we often run separate holiday programs for students who want to continue studying.

📌 Year 12 students will continue classes during the final school holidays before graduation to help prepare for final assessments.

Fixed breaks are scheduled breaks that cannot be changed. This is when all Cognito students and staff go on holiday.

Flexible breaks however can be taken at any point during the term, based on the student's needs and preferences. For example, a class may choose to take a flexible break during exam week to focus on their schoolwork. Each Cognito term typically contains 1 flexible break.

No problem! If you know in advance, simply book a make-up lesson through Cognito Online. If you're unsure or need help, send @Elfie a message on Slack, and we'll help you reschedule.

Yes! Alongside your weekly classes, you can attend one 1-hour tutorial per week, bookable via Cognito Online. Use this time to: Review tricky topics, go through homework questions, and bring in schoolwork or assignments for your tutor to help with.

If you need extra support, you can ask questions anytime via Slack, book extra tutorials on Cognito Online, access revision videos, past papers, and extra worksheets to keep practising. We also run workshops and webinars which cover revision, study tips, university applications, scholarships and medicine interviews. Everything is included in our course fees, we do not charge extra for any of our additional services!

If you need support in person, see us at the front desk during office hours — or DM @Elfie on Slack — and our friendly admin team will help you.